Launch the NFC burner app on your Android device and hit the "QR" button
Point the camera to the QR code shown on the account page. Upon a successful QR scan, the camera window should disappear
Turn on the token and touch it with your phone (make sure it is overlapped by the NFC antenna) and click "Connect" on the app
Upon successful connection, click the "Burn seed" button. If NFC link is established and the code is correctly scanned, you should see a status window showing "Burning..." and eventually (in a second or two), "burn seed successful.." message in the log window
Follow the steps below to perform setting the seed for your token using Windows App.
1. Launch the exe file, then select the NFC device from the drop-down list and click on "Connect". You should see a message box notifying about a successful operation.
2. Enter the seed generated (in base32 format) :
3. Place the token onto the NFC module and wait for its serial number to appear.
4. Click on "Burn seed" button. A log entry with the serial number and "Successful operation" text will be logged in the log window.
Launch the NFC burner app on your iPhone device and hit the "scan QR" button
Point the camera to the QR code shown on the account page. Upon a successful QR scan, the camera window should disappear and the seed field will be populated with the hex value of the seed
Touch the Burn button, then turn on the token and touch the top of your iPhone with the token
Check the results of the process in the Results log field
Please note that the procedures above are shown only as examples and are valid to single profile TOTP tokens only. The procedure for multi-profile and USB-programmable devices are similar but slightly different
Once the burning/configuration process has been completed, turn the hardware token off then on again to generate a new OTP. Then, enter the OTP generated by the token in the first field, then your ePDQ password in the second field and click Submit.
If the password and the OTP are validated, you will see a message like below:
The success message window will also show a form to disable two-factor authentication. This has to be ignored - do not submit this data if you want to keep your 2FA active: submitting OTP and password on this stage will disable your two-factor authentication!
Important! ePDQ system does not tolerate time drift, so your token's system clock will need to be adjusted using the config apps. We expect this will be needed to be done around once a year.
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COVID19 Situation in Switzerland and France
Due to current preventive measures being taken against the COVID19 outbreak in Switzerland and France (such as border closures and potential lockdown of Geneva airport) we are expecting delays in shipping and delivery with both express delivery (Fedex/UPS) as well as the regular post In particular, as the office in France is currently not functioning, all orders placed on the EU website will be shipped from Switzerland instead.
Apologies for the inconvinience!
Shipping from Switzerland
Please note that between 13-Aug-2021 and 26-Aug-2021 our warehouse in France is under maintenance, therefore all orders will be shipped from Switzerland.
This may incur additional fees such as import duties and customs clearance fees when shipping to the EU countries.
go to the product page (click on product title or Details link) and then click on the Buy options tab to change the quantity and product options or view available stock quantity.